11 October 2016
Samsung on Tuesday announced that it is permanently stopping the production and sales of its Galaxy Note 7 smart phone.
Samsung said in a filing with South Korean regulators that it would permanently cease production and sales of the device, following a string of reported incidents in which supposedly safe replacements of the smartphone overheated and in some cases caught fire.
“Taking our customer’s safety as our highest priority, we have decided to halt sales and production of the Galaxy Note 7,” the company said
Tuesday’s developments were the latest twists and turns in a global recall of 2.5 million smartphones that has been marred by repeated missteps, sowing confusion among consumers, airlines and telecoms operators.
All the customers who have been asked to return their Note 7 devices will be allowed to either get a full cash refund or to swap their Note 7s for other Samsung smartphone.